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All communications are SSL secured (including to the database, when hosted in Digital Ocean, see below).

Data storage and access

ConfiTemplates ConfiTemplates app is hosted on https://www.digitalocean.com/. Servers are located in NYC, USA. Access to the Vertuna servers and data is strictly limited only to Vertuna support team. Our support team periodically inspects servers and data stored to troubleshoot issues and monitor application performance.

ConfiForms  app is hosted on https://www.digitalocean.com/. Servers are located in NYC, USAFavourites for Jira

app HTML include for Confluence cloud is hosted on Digital Ocean ( https://www.digitalocean.com/. Servers are located in NYC, USA)

Data Backup policy

We back up all data at least once every day and keep them for 30 days. Backups are stored on Digital Ocean servers in AMS (Amsterdam region, The Netherlands). Daily backups for the database clusters are performed (AWS and DO)

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  • ConfiTemplates for Confluence (previously known as Smart Templates)
  • ConfiForms - forms and workflows for Confluence
  • Favourites for JIRA HTML include for Confluence cloud