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This is the documentation for ConfiForms CLOUD app


Creating JIRA issues with ConfiForms app for Confluence cloud uses the same concepts and approach as the server/data center version



Especially to the demos around creating Jira issues via web service connections. As this is exactly the method used in ConfiForms app for Confluence cloud

Here is a step by step tutorial on how to setup a form in Confluence cloud to create issues in JIRA

The form, we are about to create

2 fields, one to ask for JIRA issue summary and another to ask about issue description

The 3rd field is of type JIRA and is hidden with the rule (initially, for new records)

Configuration looks like this

Very useful page to see how various Jira field types shall be mapped

https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/


We have 2 IFTTTs to create the issue and to store the result of this operation (Jira issue key) back to ConfiForms record (the macro you see as "Unknown macro" is actually "ConfiForms IFTTT rules" macro, but as it uses the $ in the parameter expression the editor goes a bit crazy and reports this as "unknown macro". You can safely ignore this)


In order for our 1st IFTTT to create the JIRA issue to work you need to go to ConfiForms app settings and configure web-service connection to your JIRA

ConfiForms app settings could be accessed like this

And the IFTTT is configured as follows


Second IFTTT is configured as follows

It uses the result of the previous IFTTT and sets it back to ConfiForms record

entryId=[entry.id]&jiraKey=${iftttResult_JI.key}

We using the result of the "JI" IFTTT action and take the "key" property of it - the object stored in the result is the JSON response object returned by JIRA server


Complete storage format is as follows (we also have a ConfiForms TableView to show the data stored with this ConfiForms Form)

<p class="auto-cursor-target"><br/></p>
<p><br/></p>
<ac:structured-macro ac:name="confiform" ac:schema-version="1" ac:macro-id="07191fcd-1954-4e6d-8a0e-63536f9d9de7">
  <ac:parameter ac:name="formName">myform</ac:parameter>
  <ac:rich-text-body>
    <p>
      <ac:structured-macro ac:name="confiform-field-definition" ac:schema-version="1"
                           ac:macro-id="60f14199-9c9e-44f9-8f59-f0e540ebca35">
        <ac:parameter ac:name="fieldName">summary</ac:parameter>
        <ac:parameter ac:name="fieldLabel">Summary</ac:parameter>
        <ac:parameter ac:name="type">text</ac:parameter>
      </ac:structured-macro>
    </p>
    <p>
      <ac:structured-macro ac:name="confiform-field-definition" ac:schema-version="1"
                           ac:macro-id="ffbb4283-f010-4ffe-ad0c-f0e8f69e15f2">
        <ac:parameter ac:name="fieldName">description</ac:parameter>
        <ac:parameter ac:name="fieldLabel">Description</ac:parameter>
        <ac:parameter ac:name="type">textarea</ac:parameter>
      </ac:structured-macro>
    </p>
    <p>
      <ac:structured-macro ac:name="confiform-field-definition" ac:schema-version="1"
                           ac:macro-id="7bc8c39f-1075-44ae-bbb6-d0af118d5ddc">
        <ac:parameter ac:name="fieldName">jiraKey</ac:parameter>
        <ac:parameter ac:name="fieldLabel">jiraKey</ac:parameter>
        <ac:parameter ac:name="type">jira</ac:parameter>
        <ac:parameter ac:name="extras">e6b2ccca-1bec-4b00-9a59-2850aa00cd6a</ac:parameter>
      </ac:structured-macro>&nbsp;<ac:structured-macro ac:name="confiform-field-definition-rules" ac:schema-version="1"
                                                       ac:macro-id="d866a3e6-5ade-4378-8361-8899eaaf17f1">
      <ac:parameter ac:name="condition">id:[empty]</ac:parameter>
      <ac:parameter ac:name="fieldName">jiraKey</ac:parameter>
      <ac:parameter ac:name="action">Hide field</ac:parameter>
    </ac:structured-macro>&nbsp;- rule to hide the jiraKey field
    </p>
    <p><br/></p>
    <ac:structured-macro ac:name="confiform-entry-register" ac:schema-version="1"
                         ac:macro-id="932c3f67-8923-4a16-8878-78597d012ce2">
      <ac:parameter ac:name="overrideSaveButtonLabel">Create Jira issue</ac:parameter>
      <ac:parameter ac:name="formName">myform</ac:parameter>
      <ac:rich-text-body>
        <p><br/></p></ac:rich-text-body>
    </ac:structured-macro>
    <p class="auto-cursor-target"><br/></p>
    <p class="auto-cursor-target"><br/></p>
    <p class="auto-cursor-target"><br/></p>
    <ac:structured-macro ac:name="confiform-ifttt" ac:schema-version="1"
                         ac:macro-id="94deac46-2b58-4cc2-b854-778807ee07e1">
      <ac:parameter ac:name="action">Create JIRA Issue</ac:parameter>
      <ac:parameter ac:name="extras">e6b2ccca-1bec-4b00-9a59-2850aa00cd6a</ac:parameter>
      <ac:parameter ac:name="event">onCreated</ac:parameter>
      <ac:parameter ac:name="resultName">JI</ac:parameter>
      <ac:rich-text-body>
        <p class="auto-cursor-target"><br/></p>
        <ac:structured-macro ac:name="noformat" ac:schema-version="1"
                             ac:macro-id="ad9d9576-2025-42a5-a7cc-f2dd05f0fdba">
          <ac:plain-text-body><![CDATA[{
            "fields": {
            "project":
            {
            "key": "JTEST"
            },
            "summary": "[entry.summary.escapeJSON]",
            "description": "[entry.description.escapeJSON]",
            "issuetype": {
            "name": "Bug"
            }
            }
            }]]>
          </ac:plain-text-body>
        </ac:structured-macro>
        <p class="auto-cursor-target"><br/></p></ac:rich-text-body>
    </ac:structured-macro>
    <ac:structured-macro ac:name="confiform-ifttt" ac:schema-version="1"
                         ac:macro-id="e6b8116b-5d52-4458-95db-83fe22495413">
      <ac:parameter ac:name="action">Create ConfiForms Entry</ac:parameter>
      <ac:parameter ac:name="event">onCreated</ac:parameter>
      <ac:parameter ac:name="title">entryId=[entry.id]&amp;jiraKey=${iftttResult_JI.key}</ac:parameter>
      <ac:rich-text-body>
        <p><br/></p></ac:rich-text-body>
    </ac:structured-macro>
    <p class="auto-cursor-target"><br/></p></ac:rich-text-body>
</ac:structured-macro>
<p class="auto-cursor-target"><br/></p>
<p class="auto-cursor-target">Show all</p>
<ac:structured-macro ac:name="confiform-table" ac:schema-version="1" ac:macro-id="4e37c280-e3b1-4466-ae8f-763e551dfbdd">
  <ac:parameter ac:name="formName">myform</ac:parameter>
  <ac:rich-text-body>
    <p><br/></p></ac:rich-text-body>
</ac:structured-macro>