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Vertuna’s Support Includes:
- Assistance with configuring Vertuna products
- Guidelines and best practices on Vertuna products
- Help with troubleshooting problems with Vertuna products
- Help with issues arising out of Vertuna product upgrades
- Guidelines and best practices on Vertuna products
Vertuna’s Support Does Not Include:
- Assistance with configuring Vertuna products
- Phone support
- Product training
- Help with programming against Vertuna’s API
- Support in any language other than English
- Design and development based on customer requirements and according to customer specifications
- Help with troubleshooting Vertuna products on non-standard Confluence or JIRA installations (for example: compatibility with 3rd party theme add-ons for Confluence). However, we do our best to support 3rd party add-ons as much as we can, but due to different quality of these add-ons and different techniques used this is not easy and cannot be guaranteed to work
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- ConfiForms. Data Forms & Workflows add-on for creating data forms in Confluence (ConfiForms listing on Atlassian Marketplace)
- ConfiDoc. Easy & Secure Content Mashups add-on for creating secure content mashups in Confluence (ConfiDoc listing on Atlassian Marketplace)
- SpaceAuditor system audit and statistics add-on for helping your to understand your Confluence content and usage (SpaceAuditor system audit and statistics listing on Atlassian Marketplace)
- User Profile Strength Plugin add-on for Confluence communities which helps you to build better user's profile (User Profile Strength Plugin on Atlassian Marketplace)
- HTML Include for Confluence cloud - https://marketplace.atlassian.com/apps/1221983/html-include-macro-for-confluence-cloud?hosting=cloud&tab=overview
- ConfiPanel: Quick requests by customer or reporter - our first Forge app to help your JSM/JSD agents find earlier issues raised by customer easily - https://marketplace.atlassian.com/apps/1224869/confipanel-quick-requests-by-customer-or-reporter?hosting=cloud&tab=overview
Vertuna LLC is the company registered in Tallinn Estonia, in 2005 (VAT EE101037914).