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All communications are SSL secured (including to the database, when hosted in Digital Ocean, see below).

Data storage and access

ConfiTemplates ConfiTemplates app is hosted on https://www.digitalocean.com/. Servers are located in NYC, USA. Access to the Vertuna servers and data is strictly limited only to Vertuna support team. Our support team periodically inspects servers and data stored to troubleshoot issues and monitor application performance.

ConfiForms  app is hosted on https://www.digitalocean.com/. Servers are located in NYC, USAFavourites for Jira

app HTML include for Confluence cloud is hosted on Digital Ocean ( https://www.digitalocean.com/. Servers are located in NYC, USA)

Data Backup policy

We back up all data at least once every day and keep them for 30 days. Backups are stored on Digital Ocean servers in AMS (Amsterdam region, The Netherlands). Daily backups for the database clusters are performed (AWS and DO)

Audit and penetration testing

We are part the Marketplace Bug Bounty Program (https://www.atlassian.com/licensing/marketplace#what-is-the-marketplace-bug-bounty-program)

Security certifications

Working on getting CAIQ Lite. https://cloudsecurityalliance.org/artifacts/caiq-lite/

Self assessments as per https://developer.atlassian.com/platform/marketplace/security-self-assessment-program/

Data Privacy

Data collected (logs) during the use of any of our apps will not be shared with third parties except as required by the law. When you uninstall the add-on, all of the data you provided to us will be immediately removed (logs have a retention policy of 1 month, forms data has retention policy of 1 month).

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• ConfiTemplates for Confluence (previously known as Smart Templates)
• ConfiForms - forms and workflows for Confluence
• Favourites for JIRA HTML include for Confluence cloud